iCollege- Internal Server Errors

Incident Report for GSU Technology Systems

Resolved

This incident has been resolved.

Posted about 2 months ago. Jul 26, 2019 - 17:16 EDT

Monitoring

IIT in conjunction with the University System of Georgia and D2L have restored functionality. We will continue to monitor for performance issues. If you experience any issues please contact help@gsu.edu

Posted about 2 months ago. Jul 26, 2019 - 12:06 EDT

Investigating

IIT is currently working the University System of Georgia and our vendor, D2L, to investigate reports of "Internal Errors" within iCollege.

Posted about 2 months ago. Jul 26, 2019 - 10:52 EDT

This incident affected: Brightspace/iCollege.

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