Investigating - We are currently investigating an issue affecting QuestionPro users importing survey data from Qualtrics via the API. At this time, surveys themselves are importing successfully; however, the associated response data is not being imported.

The vendor is aware of the issue and is actively working toward a resolution. We will provide updates as additional information becomes available.

May 27, 2026 - 07:37 EDT

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

Student Email Operational
Campus Network Operational
CampusID Operational
Campus Wireless Network Operational
Faculty/Staff Email Operational
ICollege Operational
PAWS Operational
GoSOLAR Operational
Telephone System Operational
Online Training and Learning Operational
University Website Operational
Spectrum Services Operational
Student Printing Services Operational
Student Portfolio Websites Operational
Student Information System (SIS) Operational
Domain Services Operational
OneUSG Operational
Student Software Downloads Operational
Student Checkout Services Operational
Listserv Operational
Video Hosting Operational
VPN Operational
Collaboration Tools Operational
LMS Integrations Operational
VLab Operational
Anti-Cheat Software Operational
IT Ticketing Tool Operational
Panthermart Operational
Adobe Operational
Server Operational
Survey Tools Degraded Performance
Office Productivity Tools Operational
Send-A-File Operational
PantherCard Operational
Cloud Storage / Collaboration Platform Operational
Campus Directory Operational
MFA (Multifactor Authentication) Operational
Single Sign On (SSO) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

BannerAppNav, PAWS portal, Degree Works Maintenance on 7/14 Jul 14, 2026 19:00-22:00 EDT

Please be advised that Banner 9 AppNav, PAWS, SSB Student, SSB Faculty, Degree Works, Workflow, and Xtender will be unavailable for 3 hours due to system maintenance on Tuesday, 7-14, from 7 PM to 10 PM.
Posted on Jul 01, 2026 - 09:35 EDT
Jul 2, 2026

No incidents reported today.

Jul 1, 2026
Resolved - This incident has been resolved.
Jul 1, 10:16 EDT
Monitoring - A fix has been implemented and we are monitoring the results. If you reset your password today, you should be able to login to systems normally with your updated password. If you experience issues, please email help@gsu.edu or contact 404-413-4357 (HELP)
Jun 30, 15:08 EDT
Investigating - Instructional Innovation and Technology (IIT) is currently investigating a synchronization issue affecting Campus ID password resets. If you recently reset your password, you may be unable to access Single Sign-On (SSO) sites. We will provide additional updates as soon as more information becomes available.
Jun 30, 14:35 EDT
Jun 30, 2026
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
Completed - The scheduled maintenance has been completed.
Jun 25, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 19:00 EDT
Scheduled - Please be advised that Banner 9 AppNav, PAWS, SSB Student, SSB Faculty, Degree Works, Workflow, and Xtender will be unavailable due to system maintenance on Thursday, June 25, from 7 PM to 10 PM.
Jun 25, 07:59 EDT
Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.