Outlook Client Issues

Incident Report for GSU Technology Systems

Resolved

Outlook services are fully restored and issue resolved. Please contact IIT Technology Service Desk at 404-413-4357(help) or email help@gsu.edu to report any additional requests.

Posted Jul 19, 2019 - 17:35 EDT

Monitoring

Microsoft Outlook environment is back online. Users should now be able to access Microsoft Outlook without any errors. If you are still having issues, please allow a few more mins to connect to Microsoft Exchange server successfully.

Posted Jul 19, 2019 - 13:56 EDT

Investigating

Instructional Innovation and Technology (IIT) is currently investigating issues with being able to access emails via Outlook Client's and Mobile native clients. Updates will be provided as they become available. As a workaround, you can access GSU email via the web at outlook.com/gsu.edu.

Posted Jul 19, 2019 - 10:18 EDT

This incident affected: Office 365 (Fac/Staff Email).