WebCheckout Incident

Incident Report for GSU Technology Systems

Resolved

All accounts have processed correctly in WebCheckout, and all users should have access at this time.

Posted Dec 19, 2019 - 12:43 EST

Monitoring

All accounts should be restored, and we are continuing to monitor WebCheckout.

Posted Dec 18, 2019 - 14:47 EST

Investigating

We are currently investigating an issue with WebCheckout where some employee accounts were mistakenly deactivated during our automated nightly processes. We are working to resolve the issue.

Posted Dec 18, 2019 - 13:14 EST

This incident affected: WebCheckout.