Investigating Reports of Downtown Network and Phone issues

Incident Report for GSU Technology Systems

Resolved

IIT has resolved issues with the network. If you continue to experience issues, please contact the Technology Service Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Posted Aug 07, 2019 - 07:12 EDT

Monitoring

Instructional Innovation and Technology (IIT) has resolved issues with network performance. We will continue to monitor. If you continue to experience issues, please contact the IIT Technology Desk at 404-413-4357 (HELP) or email help@gsu.edu.
Posted Aug 06, 2019 - 09:56 EDT

Update

Instructional Innovation and Technology (IIT) is currently investigating reports of network and voice interruptions on the dowtown Atlanta campus. This includes inbound voice calls and reports of SSO login issues to some campus applications.

Additional information will be posted here when the issue is confirmed.
Posted Aug 06, 2019 - 07:31 EDT

Update

We are continuing to investigate this issue.
Posted Aug 06, 2019 - 07:03 EDT

Investigating

Instructional Innovation and Technology (IIT) is currently investigating reports of network and voice interruptions on the dowtown Atlanta campus. This includes inbound voice calls and reports of SSO login issues to some campus applications.

Additional information will be posted here when the issue is confirmed.
Posted Aug 06, 2019 - 06:35 EDT
This incident affected: Campus Network.