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Investigating - Instructional Innovation and Technology (IIT) is currently investigating issues with Zoom individual accounts migrating into the GSU tenant.
Additional information will be posted here on status.gsu.edu when the issue is confirmed.
Dec 19, 2025 - 12:16 EST
Resolved -
This incident has been resolved.
Jan 7, 10:13 EST
Monitoring -
A fix has been applied, and inbound calls are being successfully delivered and answered. We will continue to monitor this issue.
Jan 6, 15:10 EST
Investigating -
IIT is currently investigating reports of external inbound call issues to Clarkston Direct numbers (678-891-3XXX). GSU Clarkston phones remain fully functional for internal and outbound calls. The service provider has been engaged and updates will be provided as more information becomes available.
Jan 6, 13:58 EST