Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 2026 - 22:43 EST
Investigating - The Dunwoody Campus is currently experiencing a power outage, which is impacting network services.
Jan 25, 2026 - 15:54 EST
Monitoring - IIT has confirmed with Microsoft that the affected services are functioning normally at this time.

In the event that you experience any further issues with Microsoft 365 services, please contact the Help Desk at help@gsu.edu or 404-413-4357

Jan 23, 2026 - 10:30 EST
Update - Some of the impacted service functions include, but may not be limited to:

- SENDING and RECEIVING email through Exchange Online, including notification emails from Microsoft Viva Engage. (As a result, some messages were delayed or did not route as expected)

- Users may be unable to access or load Outlook on the web.

- Collecting message traces may be delayed or fail.

- Searches within SharePoint Online and/or Microsoft OneDrive mail be delayed or fail to complete.

- Accessing the service portals, including Microsoft Purview, Microsoft Defender XDR, and the Microsoft 365 admin center.

Jan 23, 2026 - 09:04 EST
Investigating - Some users may experience intermittent issues accessing Microsoft 365 services, including email. Outlook users may see a “451 4.3.2 temporary server issue” when sending or receiving messages.

Status: Microsoft is working to restore services.
Scope: Users in North America may be intermittently impacted.

Updates will be provided as available. Please email help@gsu.edu or contact 404-413-4357 in the event you are experiencing intermittent issues.

Jan 22, 2026 - 22:07 EST
Investigating - Instructional Innovation and Technology (IIT) is currently investigating issues with Zoom individual accounts migrating into the GSU tenant.

Additional information will be posted here on status.gsu.edu when the issue is confirmed.

Dec 19, 2025 - 12:16 EST

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) Operational
Campus Network Operational
CampusID Operational
Campus Wireless Network Operational
Office 365 (Fac/Staff Email) Operational
Brightspace/iCollege Operational
PAWS Operational
GoSOLAR Operational
Telephone System Operational
LinkedIn Learning Operational
University Website Operational
Spectrum Services Operational
Student Printing Services Operational
Edublogs (sites.gsu.edu) Operational
Banner Operational
Microsoft Lync Operational
Active Directory Operational
OneUSG Operational
Kivuto Operational
WebCheckout Operational
Listserv Operational
Kaltura Operational
VPN Operational
Webex Operational
Panopto Operational
VoiceThread Operational
VLab Operational
Respondus Lockdown Browser and Monitor Operational
ServiceNow Operational
Panthermart Operational
Adobe Operational
Server Operational
AirWatch Operational
Qualtrics Operational
Microsoft Office 365 Operational
Send-A-File Operational
PantherCard Operational
Dropbox Operational
Campus Directory Operational
Duo MFA Operational
Single Sign On (SSO) Operational
Zoom Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

BannerAppNav, PAWS portal, Degree Works Maintenance on 1/29 Jan 29, 2026 19:00-21:00 EST

Please be advised that Banner 9 AppNav, PAWS, SSB Student, SSB Faculty, Degree Works, Workflow, and Xtender will be unavailable due to system maintenance on Thursday, Jan 29, from 7 PM to 9 PM.
Posted on Jan 23, 2026 - 11:36 EST

Wireless Network Maintenance: February 5th Feb 5, 2026 22:00 - Feb 6, 2026 00:00 EST

Network Engineering will perform scheduled maintenance on the Perimeter Campus wireless network on Thursday, February 5th, from 10:00 PM to 12:00 AM. Minor, brief service interruptions may occur during this window.
Posted on Jan 22, 2026 - 11:02 EST
Jan 26, 2026

No incidents reported today.

Jan 25, 2026

Unresolved incident: Power Outage: Dunwoody Campus.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

Unresolved incident: Microsoft 365 Service Degradation.

Jan 22, 2026
Jan 21, 2026
Resolved - External inbound call issues to Decatur Direct numbers (678-891-2000) has been resolved.

Please report any new incidents to help.gsu.edu, help@gsu.edu or call 404-413-4357(help)z

Jan 21, 19:51 EST
Investigating - IIT is currently investigating reports of external inbound call issues to Decatur Direct numbers (678-891-2000). GSU Decatur phones remain fully functional for internal and outbound calls. The service provider has been engaged and updates will be provided as more information becomes available.
Jan 21, 11:40 EST
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026
Resolved - Users should now be able to access the Cisco VPN successfully.

Please report any new VPN related issues to help.gsu.edu or 404-413-4357(HELP) or email help@gsu.edu for additional assistance.

Jan 13, 09:25 EST
Monitoring - Users should now be able to access the Cisco VPN successfully as the issue has been resolved. Please report any new VPN related issues to help.gsu.edu or email help@gsu.edu for additional assistance.
Jan 12, 21:26 EST
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of an issue with logging onto Cisco VPN. Additional information will be posted here when the issue is confirmed.
Jan 12, 19:34 EST
Jan 12, 2026