Qualtrics Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 2025 - 22:00 EST
Scheduled - Scheduled Qualtrics maintenance will take place starting Saturday, December 20th at 10:00 PM and should be completed by Monday, December 22nd. During this window access to Qualtrics will be unavailable. Any surveys that have already been distributed will continue to collect responses as normal during this maintenance.

If you have any questions about this maintenance or need assistance, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357).
Dec 20, 2025 22:00 - Dec 22, 2025 10:00 EST
Zoom Incident Reported
Investigating - Instructional Innovation and Technology (IIT) is currently investigating issues with Zoom individual accounts migrating into the GSU tenant.

Additional information will be posted here on status.gsu.edu when the issue is confirmed.
Dec 19, 2025 - 12:16 EST

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) Operational
Campus Network Operational
CampusID Operational
Campus Wireless Network Operational
Office 365 (Fac/Staff Email) Operational
Brightspace/iCollege Operational
PAWS Operational
GoSOLAR Operational
Telephone System Operational
LinkedIn Learning Operational
University Website Operational
Spectrum Services Operational
Student Printing Services Operational
Edublogs (sites.gsu.edu) Operational
Banner Operational
Microsoft Lync Operational
Active Directory Operational
OneUSG Operational
Kivuto Operational
WebCheckout Operational
Listserv Operational
Kaltura Operational
VPN Operational
Webex Operational
Panopto Operational
VoiceThread Operational
VLab Operational
Respondus Lockdown Browser and Monitor Operational
ServiceNow Operational
Panthermart Operational
Adobe Operational
Server Operational
AirWatch Operational
Qualtrics Under Maintenance
Microsoft Office 365 Operational
Send-A-File Operational
PantherCard Operational
Dropbox Operational
Campus Directory Operational
Duo MFA Operational
Single Sign On (SSO) Operational
Zoom Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 21, 2025

No incidents reported today.

Dec 20, 2025

Unresolved incident: Qualtrics Maintenance.

Dec 19, 2025
Fiber Maintenance
Completed - The scheduled maintenance has been completed.
Dec 19, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 23:00 EST
Scheduled - Scheduled fiber maintenance will take place tonight from 11:00 PM until 7:00 AM Friday. During this window, the Clarkston, Decatur, and Newton campuses may experience intermittent connectivity.

If you have any questions about this maintenance or need assistance, please contact the IIT Technology Service Desk at help@gsu.edu or 404-413-HELP (404-413-4357).
Dec 18, 11:04 EST
Dec 18, 2025
ClearPass Scheduled Maintenance on Wednesday, December 17th
Completed - The scheduled maintenance has been completed.
Dec 18, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 21:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 08:45 EST
Scheduled - Network Engineering will be conducting scheduled maintenance on the Aruba ClearPass environment to address recently released CVE security vulnerabilities.

Date: Wednesday, December 17th
Time: 9:00 PM – 12:00 AM

During this maintenance window, wireless authentication on all campuses may be intermittently available.
Dec 4, 07:22 EST
Dec 17, 2025
Dec 16, 2025

No incidents reported.

Dec 15, 2025
Newton Campus Network
Resolved - This incident has been resolved.
Dec 15, 12:42 EST
Monitoring - Newton Campus network is back online, and we are monitoring stability.
Dec 13, 14:03 EST
Investigating - We are currently investigating multiple network devices being unreachable at the Newton Campus.

Network Services staff is actively working to determine the cause and determine eta on restoral of service.

Updates will be provided as more information becomes available.
Dec 13, 08:36 EST
Service Disruption: GSU PD MAIN LINE
Resolved - The issue has been resolved.

To report any other related issues, please submit ticket either via help.gsu.edu, help@gsu.edu or call 404-413-4357(HELP)
Dec 15, 12:35 EST
Update - Calls to 404-413-3333 have been temporarily rerouted to allow GSU PD to handle calls until the vendor restores the services.
Dec 14, 23:00 EST
Identified - An issue has been identified with calls to 404-413-3333 not ringing through to GSU PD.

We are investigating and will provide updates as they become available.
Dec 14, 20:10 EST
Dec 14, 2025
Dec 13, 2025
Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

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