All Systems Operational

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) ? Operational
Campus Network ? Operational
CampusID ? Operational
Campus Wireless Network ? Operational
Office 365 (Fac/Staff Email) ? Operational
Brightspace/iCollege ? Operational
PAWS ? Operational
GoSOLAR ? Operational
Telephone System ? Operational
LinkedIn Learning Operational
University Website ? Operational
Spectrum Services ? Operational
Student Printing Services ? Operational
Edublogs (sites.gsu.edu) ? Operational
Banner Operational
Microsoft Lync ? Operational
Active Directory Operational
OneUSG Operational
Kivuto Operational
WebCheckout Operational
Grammarly ? Operational
Listserv Operational
Kaltura Operational
VPN Operational
Webex Operational
Panopto Operational
VoiceThread Operational
VLab Operational
Respondus Lockdown Browser and Monitor Operational
ServiceNow Operational
Panthermart ? Operational
Adobe Operational
Server Operational
AirWatch Operational
Qualtrics Operational
Microsoft Office 365 Operational
Send-A-File Operational
PantherCard Operational
Dropbox Operational
Campus Directory Operational
Duo MFA Operational
Single Sign On (SSO) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

BannerAppNav, PAWS portal, Degree Works Maintenance on 11/4 Nov 4, 2025 19:00-21:00 EST

Please be advised that Banner 9 AppNav, PAWS, SSB Student, SSB Faculty, Degree Works, Workflow, and
Xtender will be unavailable due to system maintenance on Tuesday, Nov 4, from 7 PM to 9 PM.
Posted on Oct 29, 2025 - 07:27 EDT
Nov 1, 2025

No incidents reported today.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Microsoft Outage Report
Resolved - This incident has been resolved.
Oct 30, 06:36 EDT
Investigating - A global Microsoft outage has been reported and it that may affect any Microsoft related service and/or applications (ex. Outlook, MS Teams) at this time. More information will be posted as additional information becomes available.
Oct 29, 15:13 EDT
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
iCollege & PAWs Outages/Slowness
Resolved - Multiple services affected by the recent AWS outage have now been restored.

If you continue to experience any issues accessing GSU applications, please submit a new incident to the IIT Technology Service Desk. You can visit help.gsu.edu and select "Submit A Help Ticket" emailing help@gsu.edu, or by calling 404-413-4357 (HELP).
Oct 22, 09:49 EDT
Monitoring - Between approximately 3:00 a.m. and 5 p.m. on Monday, October 20, 2025, Brightspace was experiencing intermittent issues with multiple services due to an Amazon Web Services (AWS) outage.

Multiple services' functionality that were affected by the AWS outage has been restored, and USG's Information Technology Services (ITS) is currently monitoring.

In the event that you experience any further issues with accessing GSU applications, please submit a NEW incident to IIT Technology Service Desk to help.gsu.edu, help@gsu.edu or call 404-413-4357(HELP)
Oct 21, 07:31 EDT
Update - Qualtrics and KnowBe4 learning modules may also experience technical issues due to the AWS outage.
Oct 20, 11:37 EDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 11:36 EDT
Update - USG's Information Technology Services (ITS) has confirmed that iCollege/Brightspace has been impacted by the Amazon Web Services (AWS) outage. As well as, the PAWs application is also affected by this outage.

Although services are improving, users may continue to experience some slowness or outages with iCollege and PAWs
Oct 20, 11:13 EDT
Identified - USG's Information Technology Services (ITS) has confirmed that iCollege/Brightspace has been impacted by the Amazon Web Services (AWS) outage. Although services are improving, users may continue to experience some slowness or outages. D2L is continuing to work to resolve this as quickly as possible.
Oct 20, 10:20 EDT
Oct 21, 2025
Oct 20, 2025
Clarkston Campus Network
Resolved - This incident has been resolved.
Oct 20, 11:16 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 09:02 EDT
Identified - The Clarkston Campus network is currently experiencing a disruption due to a power outage in the area. The power company is assessing the situation and will provide an ETA.
Oct 8, 17:46 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

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