Monitoring - The issue affecting email authentication through Duo Security appears to be resolved.
Users should now be able to successfully initiate new login sessions for the following services:
Web email access (including web authentications)
Desktop and Mobile Microsoft Outlook
Microsoft Teams (when requiring a fresh login)
We will continue to monitor the environment to ensure stability, but at this time no further user impact is expected.
If you continue to experience issues, please contact the IT Service Desk at 404-413-4357(HELP) or email help@gsu.edu.
Feb 23, 2026 - 15:07 EST
Users should now be able to successfully initiate new login sessions for the following services:
Web email access (including web authentications)
Desktop and Mobile Microsoft Outlook
Microsoft Teams (when requiring a fresh login)
We will continue to monitor the environment to ensure stability, but at this time no further user impact is expected.
If you continue to experience issues, please contact the IT Service Desk at 404-413-4357(HELP) or email help@gsu.edu.
Feb 23, 2026 - 15:07 EST
Investigating - We are currently investigating an issue affecting email authentication through Duo Security.
Some users may experience a 504 Gateway Timeout error when attempting a new email login session. At this time, the vendor’s status page does not indicate a widespread outage; however, a support ticket has been opened and we are actively working to determine the cause.
Impacted Services:
Web email access (including web authentications)
Desktop Outlook application
Mobile Outlook application
Teams (only impacted if needing a fresh login)
Users who are already logged into email services should not be impacted.
We will provide updates as soon as more information becomes available. Thank you for your patience.
Feb 23, 2026 - 10:00 EST
Some users may experience a 504 Gateway Timeout error when attempting a new email login session. At this time, the vendor’s status page does not indicate a widespread outage; however, a support ticket has been opened and we are actively working to determine the cause.
Impacted Services:
Web email access (including web authentications)
Desktop Outlook application
Mobile Outlook application
Teams (only impacted if needing a fresh login)
Users who are already logged into email services should not be impacted.
We will provide updates as soon as more information becomes available. Thank you for your patience.
Feb 23, 2026 - 10:00 EST
About This Site
Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.
PantherMail (Student Email)
Operational
Campus Network
Operational
CampusID
Operational
Campus Wireless Network
Operational
Office 365 (Fac/Staff Email)
Operational
Brightspace/iCollege
Operational
PAWS
Operational
GoSOLAR
Operational
Telephone System
Operational
LinkedIn Learning
Operational
University Website
Operational
Spectrum Services
Operational
Student Printing Services
Operational
Edublogs (sites.gsu.edu)
Operational
Banner
Operational
Microsoft Lync
Operational
Active Directory
Operational
OneUSG
Operational
Kivuto
Operational
WebCheckout
Operational
Listserv
Operational
Kaltura
Operational
VPN
Operational
Webex
Operational
Panopto
Operational
VoiceThread
Operational
VLab
Operational
Respondus Lockdown Browser and Monitor
Operational
ServiceNow
Operational
Panthermart
Operational
Adobe
Operational
Server
Operational
AirWatch
Operational
Qualtrics
Operational
Microsoft Office 365
Operational
Send-A-File
Operational
PantherCard
Operational
Dropbox
Operational
Campus Directory
Operational
Duo MFA
Operational
Single Sign On (SSO)
Operational
Zoom
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
BannerAppNav, PAWS portal, Degree Works Maintenance on 2/28 Feb 26, 2026 19:00-21:00 EST
Please be advised that Banner 9 AppNav, PAWS, SSB Student, SSB Faculty, Degree Works, Workflow, and Xtender will be unavailable due to system maintenance on Thursday, Feb 26, from 7 PM to 9 PM.
Posted on Feb 20, 2026 - 10:26 EST
Posted on Feb 20, 2026 - 10:26 EST